Executive / Senior Executive HR Shared Services Job Description The successful candidate will join the HR Shared Service Centre (1HRSC). Key responsibilities include:One-stop service for employees / business units Lead and manage day-to-day operations of HR Shared Service Centre (1HRSC) to ensure deliverables and service levels are metDevelop work plans that specify key accountabilities, performance indicators and expected outcomes of success in guiding 1HRSC teamsApply leading industry practices in re-engineering end-to-end processes to achieve continual improvement in operational efficiency, reduce cycle time and create value for employeesLeverage data and technology tools to enable automation of administrative and transactional activities for scalability and sustainability while not compromising on service excellenceEngage with HRBPs, employees and union leadership to provide insight and support into their requirementsFoster teamwork and coach 1HRSC teams to deliver first line support to HRBPs and employeesHR operationsOversee and ensure operational efficiency, accuracy and timeliness in administrating employee matters, e.g. payments, contracts, appointments, departures, and leave managementKeep abreast of local regulations, company policies and union collective agreements; ensure all regulatory and compliance requirements are metManage User Acceptance Testing (UAT) of HR management system to support operationsPerform statistical analysis and reporting for senior management / local government agenciesParticipate and/or lead any other ad-hoc projects/tasks as and when required Requirements A good degree, preferably in Human Resources, Business or related field Domain knowledge in HR management systems, e,g. SuccessFactors, Workday Expertise in HR shared services / service centre operations with indepth knowledge of industry best practicesExperience in working with project teams using Lean/Six Sigma principles to create business change using enabling technologies Analytical, meticulous, detail-oriented with strong numerical competencyAble to work independently and in a high-stress environment with dynamic timelines and priorities Strong leadership and coaching skillsExcellent communication and written skills to manage diverse range of stakeholdersFamiliarity with local labour legislation/TAFEP would be an advantage
Job Description
The successful candidate will join the HR Shared Service Centre (1HRSC).
Key responsibilities include:
One-stop service for employees / business units
HR operations
Requirements
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